NET PROMOTER SCORE

Measure your NPS metric

NPS is a simple way to measure customer loyalty and satisfaction. It also helps you determine how likely customers are to recommend your product or service.

• Automatically calculate your NPS score
• Track customer responses
• Quickly identify promoters and detractors

CUSTOMIZE SURVEYS

Send email NPS survey requests

Our professional email NPS surveys are user-friendly and require no setup. However, you can customize them to make them uniquely yours.

• Add your logo
• Customize email text
• Customize email colours

AUTOMATION

Do it automatically or manually

You can send NPS surveys automatically or manually.

• If you choose automatic sending, set a time delay for sending surveys to every customer after they purchase on your website.
• If you prefer to send NPS surveys manually, you can do so with a single click to a specific customer or group of customers.

SURVEY REMINDERS

Send timely survey reminders too

Customers may forget to leave feedback, but you can automatically send survey reminders to them.

• Reminders are optional
• You can send 1 or 2 reminders per customer

SURVEY TRACKING

Track and manage all surveys in one place

Track surveys:

• See who opened the survey
• See who received the reminder
• See who ignored you
• See who left feedback

Manage surveys:

• Stop or Pause a survey from being sent
• Block all surveys from being sent to a specific customer
• Delete surveys completely