BUSINESS REVIEWS

Collect Google and Kundello Reviews

With Kundello, you can collect business reviews on both Google and Kundello. Simply choose your main review site where you want to receive the most reviews, and set the other site as your backup option. You can switch between Google and Kundello reviews whenever you want.

REVIEW REQUESTS

Send email review requests

We make it easy for your customers to leave a review...

• Send email requests automatically or manually
• Add your logo for instant brand recognition.
• Customise the wording and colours to suit your brand
• Customers can add photos along with their reviews
• Mobile-friendly design for a seamless screen adaptation

REVIEW REMINDERS

Follow up with automatic review reminders

Sometimes customers need a little nudge to leave a review.

With Kundello, you can send automatic review reminders to any customer who doesn't leave a review after your first review invite.

To send up to 2 review reminders per customer, simply set the number of days between the original review invite and each subsequent review reminder, and Kundello will take care of the rest.

*Review reminders work the same for Automatic, Manual or Bulk review invites.

COUPONS

Incentivize or reward customers with coupons

Coupons are a great way to incentivize your customers to leave a review, or to thank your customers for leaving you a review. Once created, they'll be sent automatically with every "Thank You" email.

Coupons help you:

• Increase customer satisfaction
• Boost customer word of mouth
• Boost customer advocacy
• Increase repeat business

CUSTOMER PHOTOS

Customers can add photos to their reviews

Showcase customer photos throughout your site to increase trust and create an immediate connection with visitors.

Your customers can upload up to 3 photos with their review, and you'll be able to publish or unpublish images with a click of a button - at any time.

When a visitor clicks on the review photo, a new pop up window will open up, showcasing the photo and a review in a larger format.

Customer photos are an optional feature, and it is your choice whether you want to allow photos to be uploaded or not.

GOOGLE AND FACEBOOK REVIEWS

Import reviews from Google and Facebook to your website

No more scattered online reviews!

With Kundello, you can import all your Google and Facebook reviews so that they can be showcased on your website, in one place.

You can also reply to Google reviews directly from your Kundello dashboard, and you can share reviews with your Facebook followers at a push of a button.

EMAIL TRACKING

Track all review invites in one place

With Kundello you can track every review invite you have sent, including review reminders.

• You'll have a complete overview of how many review invites you have sent to any customer
• You'll see which customer has opened you review invite but has decided to ignore it
• You'll be able to stop, pause, restart, or completely ban review invite from being sent to a particular customer.