Our Mission

At Kundello, we're on a mission to revolutionize how e-commerce businesses connect with their customers.

We believe that understanding your customers shouldn't be a luxury – it should be an accessible, integral part of your growth strategy.

That's why we've created a powerful yet affordable customer feedback platform tailored specifically for small and medium-sized e-commerce businesses.

Why Choose Kundello?

1. All-in-One Solution: Get all the necessary features without breaking the bank. Our comprehensive platform offers enterprise-level functionality at a fraction of the cost.

2. E-Commerce Focused: Kundello is built with the unique challenges of online retail in mind. It seamlessly integrates with your e-commerce workflow.

3. User-Friendly: Collect and analyze customer feedback at scale without requiring technical expertise or additional resources.

4. Continuous Innovation: We're committed to enhancing our platform, ensuring you always have access to cutting-edge feedback tools.

Our Expertise

With over two decades of combined experience in B2B and B2C software, e-commerce, retail, and beyond, our team understands the pivotal role customer feedback plays in business growth. We've channelled this knowledge into creating a solution that truly serves the needs of e-commerce SMBs.

The Kundello Difference

• Affordable Pricing: We believe in democratizing access to powerful customer insights. Our pricing is designed to offer maximum value without straining your budget.

• Scalability: As your business grows, Kundello grows with you, providing the tools you need at every stage of your journey.

• Dedicated Support: Our success is tied to yours. Our team will provide the guidance and support you need to maximize your customer feedback.

Our Name

Kundello (kund/ello), coined by our founder Nick Nikolic, combines "Kund/Kunde" (meaning "customer" in Swedish, Danish, and Norwegian) with "Hello." It embodies our mission: to help businesses reach out and connect with their customers in meaningful ways.

Join the Kundello Community

Kundello can help your e-commerce business leverage customer feedback to gain a competitive edge. Our passionate team of professionals in Melbourne, Australia, and Europe is dedicated to empowering e-commerce businesses globally.